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Home › AML / KYC Policy

This Anti-Money Laundering and Know Your Customer Policy ("Policy") sets out the obligations of Kokobet, operated at kokkobet.com by 3-102-897762 LTDA / Luckywayz Limited B.V., to prevent money laundering, terrorist financing, and related financial crime. Kokobet holds licence Curaçao GCB OGL/2024/1497/0884 and operates additionally under Costa Rica registration #3-102-897762 LTDA. All players, regardless of payment method or currency, are subject to this Policy as a condition of using kokkobet.com.

1. Legal Framework and Scope

Kokobet is committed to full compliance with applicable anti-money laundering ("AML") and counter-terrorist financing ("CTF") legislation and the standards set by its licensing authority, the Curaçao Gaming Control Board. This Policy applies to every natural person who registers an account and transacts on kokkobet.com, whether using fiat currencies (EUR, SEK, NOK, USD) or any of the 24 cryptocurrencies supported on the platform.

Money laundering is broadly defined as the process by which criminally obtained funds are given the appearance of legitimacy. Terrorist financing refers to the provision or collection of funds intended to support terrorist acts or organisations. Kokobet will not knowingly facilitate either activity and will take all reasonable steps to detect and report suspicious behaviour to the relevant competent authorities.

This Policy applies to:

  • All registered players on kokkobet.com;
  • All deposits, withdrawals, and in-platform transactions, including those conducted in cryptocurrency;
  • All employees, contractors, and agents acting on behalf of Kokobet;
  • All third-party payment service providers and software partners integrated into the platform.

2. Risk-Based Approach

Kokobet applies a risk-based approach ("RBA") to AML/KYC compliance. This means the level of due diligence applied to any given player or transaction is proportionate to the assessed risk of money laundering or terrorist financing associated with that player, account, product, payment method, or jurisdiction.

Risk factors considered by Kokobet include, but are not limited to:

  • The player's country of residence and nationality;
  • The payment methods used and transaction volumes;
  • The player's deposit and withdrawal history;
  • The speed and frequency of deposits followed closely by withdrawal requests;
  • VIP or high-value player status;
  • Whether the player uses cryptocurrency, which by its nature requires enhanced scrutiny;
  • Indicators of problem gambling that may intersect with financial crime risk;
  • Presence on international sanctions lists or politically exposed person ("PEP") databases.

Based on this assessment, players will be categorised as low, medium, or high risk. Higher-risk players will be subject to Enhanced Due Diligence ("EDD") as described in Section 5 of this Policy.

3. Know Your Customer (KYC) Programme

Kokobet's KYC programme is designed to verify the identity of every player before any withdrawal is processed and, in certain circumstances, before deposit activity continues. KYC verification is a legal and regulatory requirement and is not optional. Players who fail to complete KYC checks to Kokobet's satisfaction may have their accounts suspended or permanently closed, and any funds pending withdrawal may be withheld pending investigation or, where legally required, reported to the relevant authority.

3.1 When KYC Is Triggered

Kokobet will request KYC documentation in any of the following circumstances:

  • Upon first withdrawal request, regardless of amount;
  • When cumulative deposits reach or are likely to exceed internal thresholds set by Kokobet's compliance team;
  • When a player's behaviour triggers an automated or manual risk flag;
  • Upon any request for enhanced bonuses or high-value VIP benefits, including access to the Tesla Cybertruck Tournament at VIP Level 16;
  • When a player is identified as a PEP or appears on a sanctions screening list;
  • At any time Kokobet deems it necessary in the interests of regulatory compliance.

3.2 Standard Identity Verification (Customer Due Diligence)

All players are required to pass Standard Customer Due Diligence ("CDD") before withdrawals are released. The following documents are required:

Proof of Identity (one of the following)

  • Valid national identity card (front and back);
  • Valid passport (photo page);
  • Valid government-issued driving licence (front and back).

The document must be current (not expired), clearly legible, and must show the player's full name, date of birth, photograph, and document number. Scanned copies, high-resolution photographs, or secure electronic uploads via the account verification portal are all acceptable.

Proof of Address (one of the following, dated within 90 days)

  • Utility bill (gas, electricity, water, or fixed-line telephone);
  • Bank or credit card statement;
  • Official government correspondence;
  • Tenancy agreement issued by a recognised letting agency or local authority.

The document must show the player's full name and residential address and must match the address registered on the kokkobet.com account.

Proof of Age

Kokobet operates a strict minimum age policy. Players must be 18 years of age or older to register and play. Date of birth as shown on the identity document submitted must confirm the player meets this threshold. Any account found to belong to a person under the age of 18 will be closed immediately and any deposits returned in accordance with applicable regulations.

3.3 Payment Method Verification

In addition to identity and address documentation, Kokobet may require players to verify the payment methods used to fund the account. This is a standard industry safeguard to prevent the use of third-party payment sources.

  • Visa / Mastercard: A photograph or scan of the card used (with the middle eight digits obscured and only the last four digits visible), plus confirmation that the card is registered in the player's own name;
  • Skrill / Neteller / MiFinity / AstroPay / Revolut: A screenshot of the e-wallet account showing the account holder's name and account identifier;
  • iDEAL / Noda Pay (ABN AMRO, ING, Rabobank): Confirmation that the bank account used belongs to the registered player; Kokobet does not accept third-party bank transfers;
  • Paysafecard: Where Paysafecard has been used for deposits, alternative proof of funds may be required before withdrawal to a different method is processed;
  • Cryptocurrencies (BTC, ETH, USDT, SOL, DOGE, XRP, BNB, LTC, ADA, TON, MATIC, and others): Crypto wallet addresses used for deposits must be confirmed as belonging to the player. Withdrawals will only be made to wallets previously used for deposits or to wallets that have been separately verified as belonging to the account holder. Kokobet does not accept deposits from or make withdrawals to third-party crypto wallets.

4. Source of Funds and Source of Wealth

Where a player's transaction history or overall risk profile indicates a need for further investigation, Kokobet's compliance team will request documentation to verify the source of the funds deposited ("Source of Funds") and, at higher levels of scrutiny, the broader origin of the player's overall wealth ("Source of Wealth").

4.1 Source of Funds

Source of Funds documentation demonstrates how the specific funds deposited at kokkobet.com were generated. Acceptable evidence includes:

  • Recent payslips or employment contract confirming salary;
  • Bank statements showing salary, dividend, or other regular income credits;
  • Self-assessment tax return or accountant's letter for self-employed players;
  • Dividend certificates or investment account statements;
  • Documentation evidencing the sale of property, business interests, or other assets;
  • Inheritance documentation or grant of probate.

4.2 Source of Wealth

Source of Wealth checks may be applied to high-value players, including those participating in the highest VIP tiers, those entering the monthly Tesla Cybertruck Tournament (VIP Level 16), or those whose cumulative deposits or withdrawal requests reach thresholds that warrant enhanced scrutiny. Source of Wealth documentation provides a broader picture of how the player accumulated their overall net worth.

Failure to provide satisfactory Source of Funds or Source of Wealth documentation within the timeframe specified by Kokobet's compliance team will result in the suspension of withdrawal rights and may lead to account closure.

5. Enhanced Due Diligence (EDD)

Enhanced Due Diligence is applied to players who present a higher risk profile. EDD involves collecting additional information and applying closer ongoing monitoring to the account. EDD will be applied in the following circumstances:

  • The player is identified as a Politically Exposed Person (PEP) or a close associate or family member of a PEP;
  • The player is resident in, or transacts from, a jurisdiction identified as high-risk by the Financial Action Task Force (FATF) or the Curaçao Gaming Control Board;
  • The player has been identified on a sanctions list maintained by the UN, EU, US OFAC, or other competent authority;
  • The player's deposit or withdrawal volumes are unusually high relative to their stated occupation and financial profile;
  • The player consistently deposits large amounts and withdraws rapidly without significant gameplay;
  • The player uses cryptocurrency methods that are associated with higher anonymity risk;
  • The player is a high-value VIP participant eligible for rewards such as the Tesla Cybertruck Tournament prize or the monthly €2,000,000 tournament prize pool.

EDD measures may include, but are not limited to, senior management approval for account activity to continue, face-to-face or video verification, independent verification of documentation, and more frequent periodic review of the account.

6. Politically Exposed Persons (PEPs)

A Politically Exposed Person is an individual who holds or has held a prominent public function, including heads of state, senior politicians, senior government officials, senior judicial or military officers, senior executives of state-owned corporations, and senior officials of political parties. The definition also extends to immediate family members and known close associates of such individuals.

Kokobet screens all players against PEP databases at the point of registration and on an ongoing basis. Players identified as PEPs are not automatically refused service, but are subject to EDD, senior management approval, and enhanced ongoing monitoring as a matter of course. PEP status does not in itself imply wrongdoing; it is a regulatory risk classification that requires additional care.

7. Sanctions Screening

Kokobet screens all players against applicable international sanctions lists, including those maintained by:

  • The United Nations Security Council;
  • The European Union;
  • The United States Office of Foreign Assets Control (OFAC);
  • The United Kingdom Office of Financial Sanctions Implementation (OFSI);
  • Other relevant national and supranational authorities.

Any player found to be a designated person or entity under any applicable sanctions regime will have their account immediately frozen and the matter reported to the relevant authority. Kokobet will not process deposits, withdrawals, or any transactions for sanctioned individuals or entities.

8. Transaction Monitoring

Kokobet maintains automated and manual transaction monitoring systems to identify suspicious patterns of financial activity. These systems flag transactions and account behaviour that may indicate money laundering, terrorist financing, fraud, or other financial crime. Indicators that may trigger a review include:

  • Large or unusually structured deposits just below internal reporting thresholds;
  • Rapid cycling of deposits and withdrawals with minimal or token gameplay;
  • Multiple deposits from different payment methods followed by a single large withdrawal request;
  • Deposits made in one currency or cryptocurrency followed by withdrawal requests in a different currency;
  • Inconsistency between stated occupation and the level of deposits made;
  • Use of multiple crypto wallets or wallet addresses not previously associated with the account;
  • Requests to withdraw using a method different from that used to deposit;
  • Player behaviour inconsistent with genuine recreational gambling.

Where suspicious activity is identified, Kokobet's compliance team will conduct an internal investigation. Depending on the outcome, the matter may be escalated to a Suspicious Activity Report ("SAR") submitted to the appropriate financial intelligence unit. Players will not be informed ("tipped off") that a SAR has been filed or that they are under investigation.

9. Cryptocurrency-Specific AML Controls

Kokobet supports 24 cryptocurrencies — including Bitcoin (BTC), Ethereum (ETH), USDT, USDC, Solana (SOL), Dogecoin (DOGE), XRP, BNB, Litecoin (LTC), Cardano (ADA), Toncoin (TON), Polygon (MATIC), and others — for both deposits and withdrawals. The use of cryptocurrency introduces specific AML considerations, and Kokobet applies the following controls:

  • Blockchain analysis: All incoming and outgoing cryptocurrency transactions are screened using blockchain analytics tools to assess the risk profile of funds. Funds originating from or traced to darknet markets, mixing or tumbling services, ransomware wallets, sanctioned entities, or other high-risk sources will be rejected, and the relevant account will be reviewed;
  • Wallet ownership verification: Players must confirm that crypto wallets used for deposits belong to them personally. Third-party wallet deposits are not accepted;
  • Withdrawal destination restriction: Cryptocurrency withdrawals will ordinarily only be processed to wallets that have previously been used to fund the account or that have been separately verified as belonging to the registered player;
  • Conversion risk: Where fiat deposits are followed by crypto withdrawals, or vice versa, additional verification steps may be required before the transaction is approved.

10. The Mandatory Turnover Requirement and AML Relevance

Kokobet requires a mandatory 1x deposit turnover before any withdrawal can be processed, even where no bonus is active. This requirement exists partly as an AML safeguard: it ensures that funds deposited at kokkobet.com are genuinely used for their stated purpose (gambling) before being withdrawn, rather than being used simply to pass funds through the platform. Players who repeatedly deposit and immediately seek to withdraw without completing the turnover requirement may be subject to enhanced scrutiny under this Policy.

11. Responsible Gambling and AML Intersections

Kokobet recognises that problem gambling and financial crime risk can intersect. Players exhibiting signs of gambling harm — such as chasing losses with rapidly escalating deposits — may simultaneously present AML risk indicators. In such circumstances, Kokobet may take action under both its Responsible Gambling Policy and this AML/KYC Policy concurrently. Players may be contacted by the safer gambling team, have deposit limits applied, or have their accounts referred for compliance review, all as separate and complementary safeguards.

Players who wish to set deposit limits, cooling-off periods, or self-exclusion can do so via their account settings or by contacting Kokobet support at [email protected] or via 24/7 live chat on kokkobet.com.

12. Record Keeping

Kokobet retains all KYC documentation, transaction records, account activity logs, and compliance correspondence for a minimum period of five (5) years from the date the relevant transaction occurred or the date the account was closed, whichever is later. This obligation applies regardless of whether the account remains active. Records are held securely and may be disclosed to competent authorities upon lawful request.

The following records are maintained as a minimum:

  • Copies of all identity and address documents submitted by players;
  • Complete deposit and withdrawal transaction histories, including cryptocurrency wallet addresses and blockchain transaction IDs;
  • Risk assessment records and EDD files;
  • Internal investigation notes and SAR records (where applicable);
  • All player communications relevant to AML/KYC matters.

13. Staff Training and Compliance Culture

All Kokobet employees and contractors who have contact with players, process transactions, or hold compliance responsibilities receive regular AML/CTF training. Training covers the recognition of suspicious activity, the correct escalation procedures, tipping-off prohibitions, and the legal consequences of non-compliance. Kokobet's compliance function is overseen by a designated Money Laundering Reporting Officer ("MLRO"), who holds responsibility for receiving internal disclosures, making external reports where required, and maintaining this Policy.

14. Third-Party Reliance and Outsourcing

Where Kokobet relies on third-party payment service providers — including but not limited to Visa, Mastercard, Skrill, Neteller, iDEAL, Noda Pay, MiFinity, AstroPay, Revolut, and Paysafecard — for identity verification or transaction processing, such reliance does not diminish Kokobet's own AML/KYC obligations. Kokobet retains ultimate responsibility for compliance and conducts its own independent verification. All third-party providers integrated into kokkobet.com are required to operate to standards consistent with applicable AML/CTF legislation.

15. Non-Compliance and Account Closure

Players who refuse to provide requested documentation, provide false or misleading information, or are found to have engaged in or facilitated money laundering or terrorist financing will have their accounts closed immediately. In such circumstances:

  • Pending withdrawals will be withheld pending compliance review;
  • Funds may be frozen in accordance with applicable law;
  • The matter will be reported to the relevant financial intelligence unit and/or law enforcement agencies;
  • Kokobet reserves the right to retain funds where legally required to do so pending the outcome of an investigation.

Kokobet also reserves the right to decline account registrations, refuse deposits, or decline withdrawal requests at its sole discretion where it has reasonable grounds to suspect financial crime, without being required to disclose the reasons for such decisions to the player concerned.

16. Updates to This Policy

This Policy is reviewed and updated periodically to reflect changes in applicable law, regulatory guidance, and best practice within the online gaming industry. The current version of this Policy is always available on kokkobet.com. Continued use of kokkobet.com following any update constitutes acceptance of the revised Policy. For questions relating to this Policy, players and third parties may contact Kokobet's compliance team at [email protected] or via 24/7 live chat at kokkobet.com.

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